Return & Warranty Policy

30-Day Warranty

All laptops purchased from WLR Laptops come with a 30-day warranty from the date of purchase. This warranty covers hardware defects and functionality issues.

What's Covered

The warranty covers:

• Hardware malfunctions and defects
• Battery issues (if specified in listing)
• Screen defects
• Keyboard or trackpad failures
• Port and connectivity problems

What's Not Covered

The warranty does not cover:

• Physical damage after purchase
• Liquid damage
• Software issues or viruses
• Normal wear and tear
• Cosmetic imperfections described in the listing
• Damage from improper use or modification

Return Process

If you experience a covered issue within 30 days:

1. Contact us via Facebook Messenger or our contact page
2. Describe the issue and provide photos if applicable
3. We'll assess the issue and provide a solution
4. Options include repair, replacement, or full refund

Refunds

Approved returns will receive a full refund to the original payment method. Return shipping costs for warranty claims are covered by WLR Laptops. Refunds are processed within 3-5 business days after we receive the returned laptop.

Local Pickup Returns

For local pickup customers in Kalispell, MT, you can return the laptop directly to us during the 30-day warranty period.

Contact Us

Have questions about our return policy? Contact us via Facebook Messenger at @WLRLaptops or through our contact page.